Insurance FAQ’s

Q. I have medical insurance, so why do I owe anything?

A. The services your child received may not be covered by your insurance, so you are responsible for the balance due. Or your coverage may include a deductible or co-insurance.


Q. What is a deductible?

A. A deductible is set by your insurance plan, and it may apply to all services, or just some services. For example, laboratory services may have a $200 deductible. This means that your insurance will not pay for laboratory services until you have paid $200. To find out if you have a deductible, please contact your insurance company.


Q. What is co-insurance?

A. Co-insurance is a specific percentage that your insurance expects you to pay on some services. Your insurance company can tell you what services are included.

Office Hours

Marietta Office:

Mon-Thurs 8:30am - 5:15pm
(Phone Hours 8:30am - 4:55pm)
MON-THURS SICK WALK-IN
8:15am - 9:30am

Friday’s 7:45am - 4pm
(Phone Hours 8:00 am - 3:55pm)
FRIDAY SICK WALK-IN
7:45am to 9:30am

SATURDAY HOURS BEGIN FOR SEASON OCTOBER 5th!
Saturdays (Oct-Mar) Sick Walk-In
8:30am to 10:30am
For sick established patients only (Marietta Office ONLY)

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Kennesaw Office:

Mon-Thurs 8:30am - 5:15pm
(Phone Hours 8:30am - 4:55pm)
MON-THURS SICK WALK-IN 8:15am - 9:30am

Friday’s 7:45am - 4pm
(Phone Hours 8:00 am - 3:55pm)
FRIDAY SICK WALK-IN
7:45am to 9:30am

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Please Note:

Both Offices are closed for lunch - 1:00 to 2:00 daily

Walk-ins

Walk-ins are available to established patients with acute illnesses at both offices
Mon-Thurs 8:30am to 9:30am
FRIDAY 7:45am to 9:30am

Need After Hours Care? We recommend:
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