Insurance FAQ’s

Q. I have medical insurance, so why do I owe anything?

A. The services your child received may not be covered by your insurance, so you are responsible for the balance due. Or your coverage may include a deductible or co-insurance.


Q. What is a deductible?

A. A deductible is set by your insurance plan, and it may apply to all services, or just some services. For example, laboratory services may have a $200 deductible. This means that your insurance will not pay for laboratory services until you have paid $200. To find out if you have a deductible, please contact your insurance company.


Q. What is co-insurance?

A. Co-insurance is a specific percentage that your insurance expects you to pay on some services. Your insurance company can tell you what services are included.

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Office Hours

Marietta Office:

Mon - Fri 8:30 to 5:30

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Kennesaw Office:

Mon - Fri 8:30 to 6:00

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Note:

Both Offices are closed for lunch - 1:00 to 2:00 daily

Walk-ins

Walk-ins are available to established patients with acute illnesses

Marietta Office:

8:15am to 9:30am
and
3:45pm to 4:45pm

SATURDAY SICK WALK-IN HOURS- HAVE ENDED AND WILL RESUME IN THE FALL. CHECK BACK HERE FOR DETAILS.


Kennesaw Office:

8:15am to 9:30am
and
4:30pm to 6:00pm